Zoomtopia 2026: Eric Yuan delivers on his promise to work less thanks to AI
Last June, at SXSW London , Eric Yuan put forward a vision of AI that was quite different from the usual talk about productivity. For the founder of Zoom, technology should enable us to work less, not simply to produce more. He envisaged a four-day, or even three-day, working week, pointing out that despite decades of technological progress, we still work five days a week. At Zoomtopia 2026, on 20 October, the… company is presenting a series of innovations that give concrete form to this ambition. From conversation to action At the heart of the announcements is a new ‘Unified Context Layer’, designed to bring together information scattered across meetings, phone calls, messaging services, documents and business applications. The aim is to enable AI agents to understand not only what…